Section 2: Role essentials

Key accountabilities:

Working alone, or as part of a small team your key objectives will include: -

•    Creating and managing, for the supply chain, customer quality requirements and associated documentation.

•    Problem resolution of parts quality issues working with suppliers using 8D and other automotive industry tools.

•    Proactive & reactive supplier improvement activities. Hands-on experience of Lean Manufacturing is essential.

•    Management of supplier issues, including identification, implementation, and verification of corrective actions.

•    Supplier Quality Assurance activities within the supply chain including: - process audit, surveillance visits and supplier assessment audit.

•    Managing parts quality - implications of product, supplier, facility, and process changes.

•    Reporting status against project targets and department KPIs.

Additional/special features of the role:

Essential technical and professional skills, knowledge and qualification:

Experience of Parts and/or Supplier Quality Assurance or a similar role where skills can be transferred into the supply chain. Preferably within automotive or aerospace sector but other industries would be considered.

•    Knowledge of low volume, series production and product development required

•    Experience with various manufacturing processes such as casting, machining and special processes including heat treatment & NDT.

•    Excellent problem-solving skills, hands on when required, and ability to work to tight deadlines. Resilient and focused approach in delivering precise and accurate results.

•    Experience of quality systems, quality tools & techniques with an analytical mind and used to data driven decision making.

•    A good communicator with intercultural and interpersonal skills.

•    Strong ability to communicate and present effectively to suppliers, customers and internally at all levels. Ability to build rapport across businesses.

•    Pragmatic approach workload management, remaining commercially aware to the key issues. Tenacious attitude in handling workload and issue resolution.

•    Engineering degree or equivalent experience.

•    Full driving licence.

•    Ability to travel nationally and internationally to support supplier visits, potentially at short notice.

•    Knowledge of ISO9001, AS9100 or IATF 16949. Lead auditor trained preferred.

Desirable technical and professional skills, knowledge and qualification:

A background of low volume assembly, precision machining of steels & castings would be advantageous
Knowledge of gears and gear geometry would be an advantage
Have working knowledge of 6 sigma, GR&R, SPC, DoE
Understanding of ISO9001, AS9100D, ISO14001 and ISO45001
Degree, HNC or equivalent with engineering content

Behaviour Competencies

Show a proactive and innovative approach to supporting the team, thrive on problem solving and have a natural desire to contribute to continuous improvement within the business. Be willing to go the extra mile when required to achieve delivery dates and quality improvements.